Kasii for public adjusters
Submit a claim the carrier can’t pick apart.
Kasii keeps the policyholder answering, files the scope, photos and estimates against the claim as they arrive, and drafts what has to go out — with the carrier’s clock running where you can see it.
Twenty minutes. Nothing to install, nothing to send us.
The problem
They aren’t reading your file. They’re looking for the holes in it.
Documentation, deadlines and follow-up are the three places a claim leaks — and all three are administrative work, which is why they lose to whatever is more urgent that morning.
The gap is the whole strategy
A carrier underpays the claim it can pick apart. Photos on three phones, scope notes in a voice memo and an estimate nobody tied back to the policy language is not a file — it is a list of reasons to pay less.
Clocks that run unattended
Acknowledgement, response and proof-of-loss windows keep running whether or not anybody is counting. A deadline that passes unnoticed is leverage you were handed and put down.
Silence costs you twice
Following up on a desk adjuster with every incentive to be slow is unbilled time — and while you spend it, the policyholder is sitting in a house that has not been repaired, wondering what you are doing.
From intake to settlement
Seven stages. The same three steps on each of them.
Collect what arrives, check it against what this stage needs, write what has to go out. Every stage runs the same three, which is the whole of why this scales. Open one for the detail.
Onboarding and the contract, in the same sitting.
Web form, text, call or referral — the policyholder goes from first contact to an executed retainer without a second appointment.
A homeowner who has just lost a roof will sign today and go quiet next week. The claim starts on the day they are still motivated to start it.
Letter of representation out, and the carrier on notice.
The LOR issues off the executed retainer, the claim is reported, and the claim number and assigned carrier adjuster are filed the moment they come back.
The date the carrier was notified is the date every statutory clock in the claim runs from. It should never be something you have to go and find.
Everything captured on site, before you leave the driveway.
Photographs, moisture readings, elevation sketches and dictated scope notes, filed against rooms rather than dumped in a folder.
The second trip is the expensive one. It happens because something was captured but never organised, and nobody knew until the statement was being written.
The statement of loss writes itself from the scope.
Line items, cited policy sections and exhibits, drawn from what the inspection already captured, and a person reads it before it goes anywhere.
Nothing is re-keyed, so nothing drifts between the photographs, the scope and the number you are about to put in front of a carrier.
The statutory clock, running where you can see it.
Submission tracked against the carrier's response window, with delivery and receipt on the record and the days remaining in front of you.
A missed response deadline is only leverage if somebody noticed it passing. That is a monitoring problem, and monitoring is what software is for.
Every supplement filed, every dollar of the gap itemised.
Supplements filed and the variance tracked, so the distance between your estimate and the carrier's offer is a documented list rather than an argument.
An underpayment you can itemise is a negotiation. One you can only assert is a concession waiting to happen.
Closeout on a ledger that balanced the whole way.
Every supplement, offer and exhibit in one place, and the fee split settled against a ledger nobody had to rebuild.
The claim that closes cleanly is the same claim that would have survived being opened by anyone else — a referral partner, a regulator, or the carrier's counsel.
What document tools leave out
An underpayment you can itemise
is a negotiation.
Every document system reads what you already have. Kasii checks each open claim against what that loss requires and names what is missing while somebody can still go and get it — so the distance between your estimate and their offer is a list with a line for every dollar, and not a position you are asserting.
What it takes off the desk
The work that stops the work.
None of this needs your judgement, which is exactly what makes it the part to hand over. What it buys back is the time to be on the phone to the policyholder and in the argument with the carrier.
Onboarding and the retainer in one sitting
Loss, peril and policy details captured in conversation and written straight into the claim. A homeowner who has just lost a roof will sign today and go quiet next week, so the claim starts on the day they are still motivated to start it.
The evidence, asked for and filed
The policyholder gets asked for the photos, receipts and documents each stage needs, on a link they reply on — and what comes back lands on the claim named rather than in a folder called “new”.
Statements built from what you already captured
Line items, cited policy sections and exhibits drawn from the scope and the photographs. Nothing is re-keyed, so nothing drifts between what you saw on site and the number you put in front of a carrier.
Every clock and every supplement, in one place
When the carrier was notified, what has been submitted, what was acknowledged and what is still outstanding — kept as the work happens rather than reconstructed when somebody asks.
Questions
What adjusters ask first.
Do I have to move off the system I run my claims on?
No. Kasii sits alongside it. It reads what arrives, files each thing on the right claim, tells you what that claim is still missing and drafts what has to go out — and your team keeps working where they work now.
How does it know what a claim is missing?
From a checklist per kind of loss, built with your team rather than handed to you. Kasii checks every open claim against it as documents arrive, so a missing moisture reading or an unscoped elevation surfaces while somebody can still go and get it.
Does it send anything to the carrier on its own?
No. Kasii drafts — the letter of representation, the supplement cover, the message to the policyholder asking for a document — and a person reads each one and sends it. What comes back is filed to the claim automatically, because filing is the part with no judgement in it.
What does it do about the statutory clocks?
It works them out from the claim's own dates — the date the carrier was notified, the date of submission — and surfaces the window before it closes rather than after. The dates stay attached to the claim, so nobody has to reconstruct when something was sent.
Twenty minutes, on a claim that looks like yours.
We'll walk a claim end to end — what arrives, what gets filed, what it says is missing and what it writes to close it. Bring the kind of loss you handle most.